Customer Announcement

01/12/2020 18:42:36(GMT+8)

Responsible Gaming in Online Casino Malaysia

B9Casino Encourage Everyone to Play Responsibly

Gambling should be a form of entertainment, while at an equivalent time, to be enjoyed responsibly. Every player should not chase losses and never play with money that is out of your affordability to lose. you ought to always play with rational, don't gamble the cash that's alleged to cover your living expenses. Do check your account balance and manage your bankroll regularly in order that you recognize where you spend your money and know when to avoid massive losses in gambling.

If you're not feeling comfortable thanks to your gambling behaviour, consider taking self-exclusion and you ought to stop playing.

Please don't hesitate to contact our customer maintenance staff at live chat who are available 24/7 if you would like help or have any concerns.

Responsible Gaming and Protection Measures

At B9Casino, we prioritise our members and users altogether with services and products to keep them entertained at our online casino. Also, we are proud to be relatively transparent, fair and socially responsible to educate our players from playing irresponsibly. Long term problems of gaming or addiction to gambling can cause disruptions to one’s life, physically or psychologically. Losing money on a daily basis may be a symptom of compulsive gambling.

This behaviour signals when a player is involved in an occasional gambling to habitual gambling. It will start off initially like a form of entertainment and gradually become an addictive behaviour when the urge to gamble is so strong that only by gambling can relieve it.. Please be advised, an addicted gambling player involves a higher stake of personal risk, where one may start to neglect their family, work or other interests.

Prevention of Addictive Gambling

Prevention against addictive behaviour is challenging. You ought to constantly reflect on yourself and stop playing if you realize gambling has caused you problems in lifestyle .

If you're unsure whether you're involved during a problem gaming/gambling behaviour, check if the below apply to you:

  • I am having an uneventful life and I gamble to flee from it.
  • I lost interest in many things. Family and friends started to stay away from me.
  • Sometimes I avoid work, college or school just to gamble.
  • I chase losses and would be in despair to gamble again as soon as possible.
  • Others realized my gambling behaviour and criticised it.
  • I would mislead to cover the cash and time I even have spent in gambling.
  • I spent all my money on gambling and needed to borrow money to clear my gambling debts.
  • Arguments, disappointments, and anger in the real world make me want to gamble.
  • I feel depressed and even consider suicidal due to my gambling.
  • If any or most of the above statements apply to you, you're urged to consult for help.

Prevent Underage Gambling: We are saying NO to Underage Gambling

We understand that a minor doesn't have the maturity and sometimes isn't ready to carry rational thinking. so as to guard the minor, B9Casino doesn't allow any players under the age of 18 to gamble at our website.

If you're a parent, we propose you to put in filtering programs on your children’s computer or devices to limit their access.

We also advise you to require the subsequent precautions too:

  • Your children shouldn't be unmonitored ahead of a computer.
  • You should properly educate your children if they reach the right age, on what's gambling and what are the bad sides if this is often not being controlled.
  • If your children have access to your computer or other mobile devices, we propose that specific devices should be logged out from the account and don't remember your password on the device.
  • Do not give access of your mastercard or other payment information to your children.
Licences
B9Casino is a registered & licensed by the Board of Director of PAGCOR operates under the Master License of Gaming Services Provider. N0.0SP20-000 12-A
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